Terms and Conditions
Class packs are valid for the specified time (6wks and 12wks respectively). Requests for an extension will be considered on a case by case basis.
Refunds are only available within the validity of the class pack (from date of purchase) for remaining, unattended classes.
Cancellation policy: Online classes: There is no penalty for failure to cancel an online class.
In studio: While covid restrictions are in place failure to early cancel a class i.e. no later than 1hr prior to the start of class, will result in you forfeiting your class. If there are no covid restrictions there is no penalty for failure to cancel however if this happens more than 3 times within a month then you maybe blocked from booking any class for a week
All classes must be booked and paid for in bsport up to 30mins before the start time.
All workshops are required to be paid in advance when booking. However if you cannot attend at short notice please notify us as soon as possible, the payment is still valid for another workshop within 6 months unless cancellation is less than 1 hour before start of class.
Please note: bsport controls the booking system. Where classes are fully booked, your booking goes on a waitlist. Should an existing client cancel, bsport automatically reassigns the space to the first person on the waitlist notifying them by email. This can happen at short notice.
Advance payment of a class pack or a workshop does not guarantee a space in a class, the spot in any timetabled class must be booked and paid for in advance to ensure your space. As class numbers are limited we ask that out of courtesy you should unbook yourself in bsport as soon as you know that you cannot attend a class. The space is then reassigned to the person at the top of the waitlist.